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Frank Mac’s, an Irish-owned cocktail bar in the heart of The Rocks and we are seeking a Venue Manager that is passionate about cocktails, team leadership, guest experience, with an appreciation for Irish culture and a well-poured Guinness! This is a rare opportunity to join a quality-driven, high-performing team dedicated to delivering unique and memorable guest experiences and events. Step into a senior management role at one of Sydney’s most lively and character-driven venues, with room to develop your career as our business continues to grow.

The Venue Manager will be responsible for the day-to-day operations of Frank Mac’s including team management, venue presentation, maintaining a high standard of service and the overall guest experience. You will also maintain a strong presence on the floor during service. This position requires a minimum of two year’s experience managing in a similar style of venue. An in-depth understanding of spirits and service systems is a pre-requisite for consideration in the role.

This position requires a minimum of two year’s experience managing in a similar style of venue. An in-depth understanding of spirits and service systems is a pre-requisite for consideration in the role.

Duties:

Operational Excellence: Oversee the daily venue operations, ensuring smooth service, exceptional guest experiences, and compliance with quality and service standards.

Team Leadership: Build and lead a high-performing enthusiastic team, providing guidance, training, and support to ensure staff deliver top-notch service and guest experience.

Financial Management: Manage budgeting, cost control, and revenue enhancement strategies to optimise the restaurant's financial performance.

Inventory and Procurement: Oversee inventory management and procurement processes to maintain the highest quality of ingredients and supplies.

Compliance: Ensure adherence to health and safety regulations, as well as licensing requirements.

Events: Liaise with the marketing & functions to ensure the smooth delivery of events.

Research and Development: A creative and innovative nature to curate an impressive cocktail, food and beverage menu.