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Floor Supervisors will:

• Lead and support front-of-house teams to deliver exceptional guest experiences in premium dining environments.
• Oversee daily restaurant operations, ensuring service standards, presentation, and guest satisfaction are consistently maintained.
• Provide hands-on leadership during service, assisting team members and ensuring smooth service flow across all sections.
• Manage guest enquiries, feedback, and service recovery situations in a professional and solutions-focused manner.
• Support the training, coaching, and development of waitstaff and food & beverage attendants.
• Collaborate closely with kitchen and management teams to ensure seamless communication and service delivery.
• Monitor venue presentation, cleanliness, and compliance with operational procedures and standards.

Bar Supervisors will:

• Lead bar teams to deliver exceptional beverage service and memorable guest experiences.
• Oversee daily bar operations, ensuring efficiency, quality, and consistency across all beverage offerings.
• Support, train, and mentor bartenders while fostering a positive and high-performing team culture.
• Manage stock control, ordering, inventory management, and beverage presentation standards.
• Monitor RSA compliance and responsible service practices at all times.
• Handle guest enquiries and service recovery situations while maintaining premium hospitality standards.
• Collaborate with venue management and front-of-house teams to ensure smooth operational performance.

Work Environment:
Fast-paced, premium hospitality venues within the Brighton Hotel precinct.

Opportunity to work across Benetti's (traditional Italian premium dining), Ammos (traditional Greek premium dining), and a soon-to-open premium steakhouse concept.

Professional and guest-focused environments committed to delivering exceptional dining and hospitality experiences.
Supportive leadership team with opportunities for career development and progression.
Dynamic service periods requiring strong organisation, leadership capability, and attention to detail.

Ideal Candidate:

• Experienced hospitality professional with previous supervisory experience in premium restaurants, bars, or hospitality venues.
• Passionate about delivering exceptional guest experiences and leading high-performing teams.
• Able to remain calm under pressure while maintaining professional service standards.
• Strong leadership, communication, and interpersonal skills.
• Committed to team development, operational excellence, and continuous improvement.
• Must hold valid Australian working rights with a visa validity of at least 8 months from commencement date.

Essential:

• Minimum 2 years' hospitality experience, including previous supervisory or leadership responsibilities.
• Demonstrated ability to lead teams in fast-paced hospitality environments.
• Strong understanding of premium service standards and guest experience delivery.
• Excellent communication, organisational, and problem-solving skills.
• Ability to manage competing priorities while maintaining attention to detail.
• Current RSA (Responsible Service of Alcohol) certification.
• Valid Australian working rights with a minimum of 8 months remaining on current visa (if applicable).
• Availability to work evenings, weekends, and public holidays as required.

Please note: Sponsorship is not available for this position.

Additional Requirements – Floor Supervisors:

• Strong understanding of restaurant operations, table service, reservations, and guest experience management.
• Experience leading front-of-house teams within premium dining environments.
• Ability to coordinate service flow between front-of-house and kitchen teams.

Additional Requirements – Bar Supervisors:

• Previous experience supervising premium bars, cocktail bars, or high-volume beverage operations.
• Strong knowledge of cocktails, spirits, wine, beer, and beverage service standards.
• Experience with stock control, ordering, inventory management, and beverage cost control.
• Strong understanding of RSA compliance and responsible service practices.

Desirable / Additional:

• Previous experience within premium dining, luxury hospitality, or multi-venue operations.
• Wine knowledge.
• Experience with staff training, rostering, and performance management.
• Experience using POS, reservations, inventory, or venue management systems.
• Approved Manager qualification (or equivalent) highly regarded.
• Leadership experience within high-volume hospitality environments.