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Duty Manager at The Terminus Hotel

Start: ASAP Where: Fitzroy North, VIC Type: Full time Pay: On application

JOB DESCRIPTION

Run the Floor at Fitzroy North's Favourite Local

The Terminus Hotel has been the heart of Fitzroy North for over 150 years, and it's earned every year of that reputation. Multi-time AHA award winner. Beer garden that stops people in their tracks. A full calendar of live music, sport, functions, and events. And a community that genuinely loves being here.

We're looking for a Duty Manager who's ready to lead a pub that actually means something to people.

About Kickon Group

We are a growing hospitality group with a portfolio of iconic, award-winning venues across Queensland and Victoria. Our investment goes beyond bricks and mortar, we invest in our people through structured training, genuine career pathways, and a culture where performance is recognised and rewarded. Our purpose is simple: to connect people through amazing hospitality.

The Role

As Duty Manager, you'll be the operational heartbeat of the venue day-to-day. You're the first point of contact for guests and team members alike, setting the tone for the shift, keeping things running smoothly across a busy, multi-space pub, and making sure every person who walks through the door leaves wanting to come back.

This is a hands-on leadership role. You'll be on the floor, not in the office.

Key Responsibilities

  • Secure open and close of the venue

  • Lead FOH shift operations across food, beverage, guest experience, and recovery

  • Meet, greet, and genuinely connect with guests

  • Liaise between FOH and BOH to keep shifts running clean

  • Manage stock, rostering, and accurate reporting

  • Uphold venue standards, licensing requirements, and relevant legislation

  • Bring your team up with you. Teach, guide, and lead by example

Why the Terminus

  • No 3am closes

  • Cross-venue development opportunities within the Kickon Group

  • Mentorship and development from experienced hospitality leaders

  • Access to accredited training programs

  • Genuine career progression, we promote from within

  • Competitive remuneration

  • A venue the community is genuinely proud of — and so are we

If you're a chef who holds yourself to a high standard and wants a role where that standard is matched by the venue and the group behind it, we'd like to hear from you.


RECOMMENDED SKILLS/EXPERIENCE

Duty Manager
Food & Beverage Manager
Shift Manager

Please note: You should have a minimum up to 1 year previous experience in the above or similar roles.


REQUIREMENTS

What We're Looking For

  • Minimum 1 year of duty manager or similar leadership experience

  • Experience in a high-volume venue (300+ covers)

  • Exposure to functions and events an advantage

  • Strong guest focus with the confidence to handle anything a busy pub throws at you

  • Current RSA certification (VIC)

  • Someone who takes pride in where they work and the team around them



Interview required

Induction/onboarding required prior to starting role