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About Us

We are a busy, late-night live music and events venue in the heart of the city, hosting everything from emerging local artists and touring bands to club nights, private hires, and special events. Our venue is known for its high-energy atmosphere, inclusive culture, and commitment to delivering unforgettable nights for our guests.

We’re looking for an experienced and confident Casual Supervisor to join our team and help lead our front-of-house operations during live shows and events.

The Role

As a Casual Supervisor, you’ll be responsible for ensuring smooth operations during service, supporting bar and floor staff, and delivering an exceptional customer experience in a fast-paced, late-night environment. You’ll act as the go-to person on shift, helping manage the team, maintain safety standards, and handle customer queries professionally and efficiently.

This role is ideal for someone with previous bar or events supervisory experience who thrives in a high-volume nightlife setting.

Key Responsibilities

• Supervise and support front-of-house and bar staff during live events

• Lead by example to deliver outstanding customer service

• Ensure responsible service of alcohol and compliance with licensing laws

• Manage customer queries, complaints, and incidents calmly and professionally

• Support cash handling and end-of-night reconciliation procedures

• Coordinate with security and technical teams during live events

• Monitor crowd flow and maintain a safe environment

• Assist with opening and closing procedures

What We Offer

• Competitive hourly rate

• Flexible casual shifts

• A vibrant and energetic working environment

• Opportunities to work with live artists and major events

• Potential for progression within the venue

If you’re passionate about live music, thrive in nightlife environments, and have the leadership skills to keep a busy venue running smoothly, we’d love to hear from you.

What We’re Looking For

• Previous supervisory experience in a bar, nightclub, or live events venue

• Strong leadership and communication skills

• Ability to stay calm under pressure in a busy, late-night setting

• Confident decision-maker with a proactive attitude

• Excellent customer service skills

• Flexible availability, including late nights and weekends

• First Aid or conflict management training (desirable but not essential)